インターンシップなのでシラバスはありませんがインターン先のホームページと概要です。(https://www.cedarpoint.com/internships) This internship will focus on guest relations within the hospitality industry. The positions are centered on front of house positions within the resort environment. The positions include front desk, activities, bell attendant, and reservations. In all positions the student will learn proper guest service skills, conflict resolution, how to properly prepare for a day within each department, and much more! From this internship you should have a better understanding of effective communication, proactive leadership, guest recovery, training and development and effective scheduling and labor control. The wage for this position will be $15/hour.