Hospitality & Tourism Management Department
Fall Quarter 2025
HOST 100 : Introduction to Hospitality & Tourism
Instructor: Justin Taillon (jtaillon@highline.edu)
Office: 26-322
Student Hours: 1:30p-3p on Monday, Tuesday, Wednesday, & Thursday
Appointments: https://bit.ly/2QT47Cq (I recommend pre-booking appointments)
Class Schedule: Online Asynchronous or M/W (12:15p-1:20p, 23-210)
Text required: HOST courses do not rely on textbooks. All materials for this course will be provided to
you electronically on Canvas
Highline College: 2400 South 240th Street
Des Moines, WA 98198
P: (206) 878-3710
COURSE DESCRIPTION
Hospitality and Tourism (HOST) is the world’s largest industry and features the highest number of entrepreneurs in
the USA and the world. This is an introductory course from the perspective of the emphasis areas of hospitality and
tourism (e.g., lodging, food, cruise lines, airlines, destination management organizations) that exist as the
foundational entities of hospitality and tourism operations. The course explores the aspects of hospitality/tourism and
provides information on the nature, scope, and significance at the local, regional, and international levels. The course
introduces management issues specific to hospitality and tourism operations. Finally, the course provides an overview
of business and management in collegiate settings.
LEARNING OUTCOMES
Being aware of the course learning outcomes is paramount to success in all your coursework. The learning
outcomes guide the material each of your courses covers and the way the material is covered. Please make
yourself aware of the elements of this course and all other pertinent courses. The course learning outcomes for all
HOST classes can be viewed at this web address: http://catalog.highline.edu/
The Student Learning Outcomes for this course are as follows:
1. Learners will accurately define terminologies in the hospitality and tourism industries.
2. Learners will accurately analyze hospitality operations stemming from case studies.
3. Learners will identify trends in the hospitality and tourism industries.
4. Learners will classify emphasis areas and job responsibilities within hospitality and tourism industries.
5. Learners will assess and report on transferrable skills from the different emphasis areas of the hospitality and
tourism industries.
PARTICIPATION
Hopefully participation is fun in our course together this quarter! Participation does not mean only one thing. You
are a unique individual and your approach to participation can be as unique as you are.
Participation is graded. You can lose or gain up to 10% of your final grade in the course. If you are going to lose
more than 3% of your final grade due to a lack of participation, then a meeting will be requested beforehand. You
will not lose more than 3 points without being notified in advance and being given a chance to meet with your
instructor(s). No student will lose more than 10% of their final grade due to a lack of participation. It is also
possible to gain a maximum of 10% toward your final grade based on participation.
Losing points occurs primarily through cheating such as plagiarism, not attending class when enrolled on campus,
treating members of our class poorly, or submitting multiple assignments after the due date. We will have fun and
your participation will likely be seen in a positive light so long as you put forth a positive effort.
Student and Visitor Exchange Program
In compliance with the Student and Visitor Exchange Program (SEVP) requirements for F-1 international students,
this course has an in-person component, which is (M/W from 12:15p-1:20p in 23-210). All students, regardless of
status, are invited to attend. The in-person component of this class is not required for any student.
ASSIGNMENT PROTOCOLS
All final exams take place face-to-face in courses that are scheduled face-to-face. Hybrid and online courses have
final exams that take place online. The time and location of your final exam will be dictated by the College.
Instructors cannot move final exam locations or times. You are responsible for knowing the time and location of
your final exam. This can be located on Highline.edu.
You are eligible for an Incomplete if you complete the course except for the Final Exam and the instructor agrees
to an Incomplete. Incompletes can be made up later in agreement with the instructor. You will not be given an
Incomplete if you choose to depart campus early. For example, flight dates are not a reasonable excuse for
missing a final exam.
Assignment Grading
Table I. Graded Assignments
Assignment No. %/ea. Total
Quizzes 10 80 80
Project 1 20 20
TOTAL 100
All submission and quiz assignments will be submitted on Canvas. The instructor will not micro-manage your submissions. Do not expect to be
notified of your failure to keep up in the course unless you fall behind drastically.
Assignment Explanations
Quizzes: There are 18 quizzes. Your 10 highest quiz grades count toward your final grade in the course.
You can choose to complete as many as 18 quizzes or as few as 10 quizzes. Your 8 lowest quiz grades are
dropped in this course, with any quiz you do not complete counting as a dropped quiz grade. Most weeks,
two quizzes become available. All quizzes are available until the end of Final Exam week. You are able to
work at your own pace!
Project: There is one project. The project focuses on being an adept user of the state of Washington’s
advising system(s). This project is explained in depth on Canvas. It is unlikely that you can pass the course
(i.e., 2.0 GPA) without completing this project because it is worth 20% of your final grade in the course.
Students enrolled online are always welcome to join us on campus! This is the daily schedule for the quarter.
DAY TOPIC IN CLASS
September 22, 2025 1) Introduction to the course 2) Case Study: Becoming a Travel Professional
September 24, 2025 Lectures: 1) What is HOST?, 2) Academia & HOST, 3) Professional Associations
September 29, 2025 1 ) Lecture: Tourism and 2) Case Study: Tourism Typologies
October 1, 2025 1) Lecture: The History of Tourism & 2) Case Study: The Grand Tour
October 6, 2025 1) Lecture: DMOs and 2) Case Study: Tourism Typologies
October 8, 2025 The Project
October 13, 2025 Case Study: Car Rental
October 15, 2025 Lodging
October 20, 2025 No Class
October 22, 2025 No Class
October 27, 2025 Case Study: Disney Enters Tokyo (Leisure Parks)
October 29, 2025 Case Study: Decision-making in Zoos
November 3, 2025 Coffee Cupping
November 5, 2025 Case Study: Art & Wine Walk in Des Moines, WA
November 10, 2025 In-Class Advising
November 12, 2025 1) Lecture: Clubs and 2) Creating Clubs
November 17, 2025 No Class
November 19, 2025 1) Lecture: Games and 2) Casinos Grow as Tribes Diversify
November 24, 2025 Lecture: Sustainable Tourism and Rec & Park
November 26, 2025 No Class
December 1, 2025 Lecture: Cruising
December 3, 2025 Case Study: Travel Agent
December 8, 2025 No Class - Course has ended